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Please fill in the form below if you have any questions about our programmes and courses.

 

 

 

Frequently Asked Questions

Enrol with one of our partners/representatives in your country or complete our easy-to-use enrolment form on our website here
Pay our partner/representative in your country or pay us by credit card, PayPal or bank transfer. Payment will need to be complete 2 weeks before your arrival.A deposit of €200 must be paid to secure your booking.
Non-EEA students will need permission to study in Ireland. You can find out more information on the Irish Naturalisation and Immigration Service website http://www.inis.gov.ie/en/INIS/Pages/Students
We can issue a school letter when full payment has been made.
We can organise private medical insurance for you. Please ask us when you are enrolling and we will send you all the details.
We recommend that you insure against loss of fees and/or other expenses as a result of course cancellation or early departure from Ireland. We also advise you to take out full travel, health, money, baggage and personal effects insurance cover prior to travelling to Ireland. Students from EU countries should bring their European Health Insurance card.
If you are staying in a homestay, your hosts will show you how to get to the school on your first morning. If you are staying in an apartment or in a student residence, we will send you directions before you arrive. It is quite easy from the apartments or residences to find the school.
You need to arrive at ACET between 08.30 hours and 08.45. We assess your level of English using a placement test and then allocate you to a suitable class. Please DO NOT WORRY about the test. After the test, you receive an orientation talk. This helps you to learn about your courses, facilities at the school, the social programme and life in Cork in general. You are allocated to a class by 11.00 hours approximately.
You do a placement test on the first day of your course and you are then placed in a class with students of the same level.
You will be in a mixed nationality class with students who have tested at the same level as you. The average number of students per class is 8-10 and the maximum is 14.
Yes, you will need a book. Course materials cost €50 and you buy these on the first day after your placement test.
There are 7 levels in ACET from Beginner to Upper-Advanced. You can check your level with our online test www.acetireland.ie
It is important that you are happy with the level of your class and with the rate of progress you are making. You can talk to your teacher and/or the Academic Manager.
Your progress is measured and evaluated each Friday. The test ensures you have understood all the concepts, grammar and vocabulary covered during the week. You also have the opportunity once a week to speak with your teacher on an individual basis so that you discuss any academic issues you may have.
ACET favours a communicative approach which allows you to improve your oral and listening skills through authentic interaction. Student Talking Time is maximised. Where possible all language including grammar is dealt with in realistic contexts.
Your teachers can advise you on the best choice of examination for your needs. You can also take a pre-test to ensure that you have the necessary level for the chosen examination. ACET can provide you with an Examination Handbook outlining all the major English Language examinations. ACET does not run the CPE examination. Students are responsible to make their own examination arrangements for the CPE. 
ACET is an authorised Cambridge English examination centre and TOEIC authorised test centre. You can take the KET, PET, FCE, and CAE Cambridge English examinations at our centre.ACET is a Cambridge English testing centre and 4 participants per examination are needed for the FCE and CAE examinations to go ahead.ACET is not responsible should the examination not take place nor do we take any responsibility for other testing centres running the examination. Final number cannot be confirmed until the closing date of registration.ACET does not run the CPE examination. Students are responsible to make their own examination arrangements for the CPE.
Yes, all students receive a certificate with their course dates and level of English.
Accommodation is available from Saturday – Saturday or from Sunday – Sunday.
We can organise arrival transfers from 09.00-22.30 from Cork airport, Cork train station or from Cork bus station. If you are staying in a homestay, arrival transfers are organised free of charge. If you are staying in a student residence or apartment, we can organise an arrival transfer at the cost of €55 per person on request. Arrival transfers are subject to availability.If you arrive outside of the transfer times, you will need to take a taxi to your accommodation.We do not organise departure transfers, but if you come to us on the Friday before you leave we can telephone a taxi for you.
It is no problem at all for students to change their accommodation. You can discuss your problem with the Accommodation Advisor and if needs be can organise new accommodation for you.
Our hosts are experienced and used to dealing with different nationalities and tastes in food. Your hosts will help you to settle into your accommodation.
Apartments and residences have internet facilities available, either WiFi or cable. Most homestays have internet facilities.
Always come to us for help! If you have a problem outside school hours we give you a 24 hour number to contact us.
If you are staying in homestay accommodation, your hosts will call a doctor or dentist for you. You will also receive a list of doctors and dentists on your first day.

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